Selling Online · Marketplaces

What Selling on a Marketplace Really Costs: Seller Fees Explained

The headline commission is only one line. Here is every type of fee a marketplace can charge, and how to work out what you keep from each sale.

(Author)
Callum Reyes
(Published)
(Reading)
2 min
Illustration of three pricing tiers side by side
In this guide 3 sections

Selling through a large online marketplace gives a small business instant access to customers it could never reach alone. That access has a price, and it is rarely just the commission rate in the headline. Once every fee is counted, two products with the same sale price can leave you with very different amounts.

The five kinds of marketplace fee

The common fee types; exact names and rates vary by platform
Fee typeHow it is usually chargedWatch out for
Account or subscriptionMonthly flat fee, or a per-item fee on basic plansWhich plan is cheaper at your volume
Commission (referral or final value fee)Percentage of the sale, varies by categoryWhether it applies to shipping and tax as well
Payment processingPercentage plus a small fixed fee per orderWhether it is included in the commission or separate
FulfilmentPer unit, by size and weight, if the platform ships for youLong-term storage and removal fees
AdvertisingPay per click on sponsored listingsSpend that becomes essential to stay visible

Every major platform publishes its schedule. Before pricing a product, read the current version, for example Amazon's seller pricing or eBay's selling fees. Rates differ by category and country, and they change.

Info

Commission is usually on the total

Many marketplaces calculate commission on the total amount the buyer pays, including shipping. If you charge separately for delivery, you may be paying commission on that too.

Work out what you keep

For each product, start from the sale price and subtract, in order: the commission, payment processing if separate, fulfilment or your own shipping cost, packaging, the cost of the goods, and an allowance for returns. Then divide your advertising spend by the number of units it helped sell and subtract that too. What remains is your contribution per unit.

Price from the bottom line up. A product that sells well at a loss is just an expensive way to be busy.

When your own store makes sense

Your own online store usually carries lower per-sale fees, typically a platform subscription plus card processing, but you have to bring every customer yourself. Many businesses use both: the marketplace for discovery, their own store for repeat customers. If you ship your own orders, our guide to choosing a 3PL covers when to hand fulfilment over.

Finally, remember that marketplace payouts arrive on the platform's schedule, often with a holding period, and already net of fees. Put the real payout dates into your 13-week cash forecast rather than the sale dates.

Are marketplace fees tax-deductible?
In most countries, selling fees are a normal business expense. Check with your accountant how they should be recorded where you operate.
Should I raise prices to cover the fees?
Sometimes, but compare with similar listings first. Often the better move is to drop products whose margin does not survive the fees.

Written by

Callum Reyes

Money & Tools Writer

10+ years experience

Callum spent ten years as an outsourced bookkeeper for owner-run businesses: trades, agencies, a few online shops and one very busy bakery. He saw the same problems in all of them: profit on paper, no cash in the bank, and a growing pile of software subscriptions nobody remembered signing up for. At Emazoo he covers money and tools, and he will always show the arithmetic rather than ask you to trust a conclusion.

Covers

  • Cash flow
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  • Pricing
  • Business software

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