Tools · Software

The Minimum Software Stack for a 10-Person Business

Most small companies need fewer tools than they pay for. Here are the categories that matter, what each one replaces, and the security basics that should come with them.

(Author)
Ines Calloway
(Published)
(Reading)
2 min
(Section)
Tools
Illustration of a laptop surrounded by a grid of app tiles
In this guide 4 sections

A ten-person company can easily end up paying for twenty tools, several of which do the same job. The opposite problem is just as common: work held together by personal email accounts and a shared password in a spreadsheet. Here is the minimum set that covers most small businesses well.

The six categories

The minimum stack, by category rather than brand
CategoryWhat it doesWhat it replaces
Email, calendar and documentsCompany accounts on one office suitePersonal email and scattered files
Team chatQuick questions and announcementsEmail threads for small things
AccountingInvoicing, bank feeds, tax recordsSpreadsheets and paper receipts
Tasks or projectsWho is doing what, by whenTo-do lists in chat
File storageShared folders with permissionsAttachments and USB sticks
Password managerShared logins without sharing passwordsThe password spreadsheet

Whether you need a dedicated project tool or a well-kept spreadsheet is a judgement call; our comparison of spreadsheets and project tools covers when to switch.

How to choose within each category

Ask three questions. What does it replace? If the answer is nothing, you probably do not need it yet. What does it cost per person per month, and what happens at the next price tier? And how hard is it to leave: can you export your data in a usable format?

Warning

Security comes with the stack

Use company accounts, not personal ones. Turn on multi-factor authentication for every tool that offers it. Remove access the day someone leaves.

The security basics

Small businesses are frequent targets precisely because they rarely have an IT team. The UK's National Cyber Security Centre publishes a practical small business guide, and most of it is free to implement: backups, updates, multi-factor authentication and a password manager. Where possible, use one company login across tools (single sign-on) so access can be removed in one place.

Keep the stack small

Review every subscription each quarter. Unused seats, overlapping tools and forgotten trials are among the easiest costs to cut, and they belong in your cash flow forecast. Before adding automation between tools, read which admin tasks are worth automating.

The best tool is the one your whole team actually uses. The second best is the one you can leave.

Should everything come from one vendor?
One office suite for email, calendar and documents is sensible. Beyond that, choose the best fit per category, as long as each tool exports your data.
When do we need an IT provider?
Often somewhere past ten to twenty people, or sooner if you handle sensitive data. Until then, written setup and leaver checklists go a long way.

Written by

Ines Calloway

Contributing Editor, Tools & Systems

10+ years experience

Ines spent a decade as an independent operations consultant, mostly for companies between five and fifty people: choosing accounting and project tools, setting up shared drives and permissions, and connecting systems so data stopped being retyped. She has also spent a lot of time undoing automations that saved five minutes and cost an afternoon when they broke. At Emazoo she writes about tools and automation, and her standard question is what a tool replaces, not what it adds.

Covers

  • Business software
  • Automation
  • Systems setup
  • IT basics for small teams

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