Emazoo — How businesses actually run
How businesses actually run: operations , money , and the tools in between.
Practical guides for the owners, operators and managers of small and mid-sized companies: what to set up, what it costs, and what to skip. No jargon, no hype.
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The essentials
How to Write an SOP Your Team Will Actually Follow
Most standard operating procedures die in a shared drive. Here is how to write one short enough to use, specific enough to trust and easy enough to keep current.
Seven Ways to Cut Shipping Costs Without Slowing Down Delivery
Shipping is often the second-biggest cost after the goods themselves. These are the changes that usually save the most, roughly in the order we would try them.
Your Own Online Store or a Marketplace? How to Choose Where to Sell First
A marketplace brings customers but takes a cut and keeps the relationship. Your own store keeps the margin but you have to find every buyer. Here is how to decide where to start.
A growing business doesn't need more advice . It needs answers you can act on by Monday.
15 guides and counting
The archive
Editor's pick · Selling Online Your Own Online Store or a Marketplace? How to Choose Where to Sell First A marketplace brings customers but takes a cut and keeps the relationship. Your own store keeps the margin but you have to find every buyer. Here is how to decide where to start.
By Leila Haddad · 2 min read -
Seven Ways to Cut Shipping Costs Without Slowing Down Delivery
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How to Write an SOP Your Team Will Actually Follow
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Your Own Online Store or a Marketplace? How to Choose Where to Sell First
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Spreadsheet or Project Management Tool? When a Small Team Should Switch
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How to Write a Job Description That Attracts the Right People
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The Minimum Software Stack for a 10-Person Business
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The 13-Week Cash Flow Forecast, Explained for Small Businesses
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Contractor or Employee? How to Decide on Your First Hire
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The Product Page Checklist: Nine Things That Turn Visitors Into Orders
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How to Choose a 3PL: Questions to Ask Before You Hand Over Your Stock
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What Selling on a Marketplace Really Costs: Seller Fees Explained
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How to Price a Product for Online Sale
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The First-Week Onboarding Checklist for a Small Team
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How to Automate Your Most Repetitive Admin Tasks (and Which to Leave Alone)
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How to Build a Returns Process That Doesn't Eat Your Margin
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What readers come back to
Most read
- Seven Ways to Cut Shipping Costs Without Slowing Down Delivery Shipping is often the second-biggest cost after the goods themselves. These are the changes that usually save the most, roughly in the order we would try them.
- How to Write an SOP Your Team Will Actually Follow Most standard operating procedures die in a shared drive. Here is how to write one short enough to use, specific enough to trust and easy enough to keep current.
- Your Own Online Store or a Marketplace? How to Choose Where to Sell First A marketplace brings customers but takes a cut and keeps the relationship. Your own store keeps the margin but you have to find every buyer. Here is how to decide where to start.
- Spreadsheet or Project Management Tool? When a Small Team Should Switch A shared spreadsheet runs more small companies than any software product. Here is how to tell when it has stopped working, and what a dedicated tool actually adds.
- The Minimum Software Stack for a 10-Person Business Most small companies need fewer tools than they pay for. Here are the categories that matter, what each one replaces, and the security basics that should come with them.
Read across every corner of the business
Six sections, one standard: plain answers you can use.
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01 · 2 guides Operations Processes, checklists and the weekly routines that keep a small company from running on memory and goodwill. -
02 · 2 guides Tools Software and systems for small teams, judged on what they replace, what they cost per seat and how hard they are to leave. - 03 · 2 guides Money Cash flow, pricing, invoicing and the numbers an owner should look at every week, explained without accountant shorthand.
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04 · 3 guides Hiring First hires, contractors, onboarding and pay: building a team without a full-time HR department. -
05 · 3 guides Shipping Couriers, warehouses, 3PLs and returns for businesses that move physical goods, with the costs that never make it onto the quote. -
06 · 3 guides Selling Online Storefronts, marketplaces, fees and payments for companies that take orders on the web.
Written by people who've done the job
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Latest
Earlier guides · page 2
- The First-Week Onboarding Checklist for a Small Team A new starter's first week sets how quickly they become useful and how long they stay. Here are the eight things to have ready, in the order they matter.
- How to Automate Your Most Repetitive Admin Tasks (and Which to Leave Alone) Automation saves the most time on tasks that are frequent, rule-based and dull. It costs the most when it touches money or customers and nobody notices it has broken.
- How to Build a Returns Process That Doesn't Eat Your Margin Returns are part of selling online. A clear policy, a simple flow and a fast decision on every returned item keep them from turning profitable orders into losses.